Soft Skills

Process optimization - Lean Six Sigma Yellow Belt. Process Simulation - Quick Learning Method

The program consists of a demonstration and interactive optimization process, a workshop on Lean Six Sigma (Yellow Belt level), where we simulate the practical process, the organizational structure classic with customers (who demands the three coordinates: quality, cost and delivery time), reception

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Criminal law seminar in the insurance field

The correct understanding and acknowledgement of the legislation regarding the abuse and other offences committed on duty by applying the most recent decisions of the Constitutional Court and The High Court of Cassation and Justice is of great interest for all the employers and employees, whether in

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Methods and techniques for valuing investments

The course aims to familiarize students with methods and techniques for the evaluation of direct investments (private and public) and financing, respectively, to prepare a business plan for their future exploitation. The program has a strong practical character, being developed on significant case

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Conflict negotiation abilities

Module II It’s a 3 hours long practical workshop. This workshop aims to offer the participants conflict negotiation skills (listening, identifying needs; identifying “conflict’s red zone”, asking the right question at the right time). The workshop approach is an experiential

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Efficient communication skills

Module IV It’s an interactive and experiential seminar which offers the perfect balance between theory and practice; with immediate applicability on daily professional activities. This training aims to give to the participants a personalized method of efficient communication in their concilia

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Instruire în domeniul managementului securității informatice pentru instituțiile financiare

Cursul oferă cunoștințele critice necesare managerilor de IT/Securitatea informației din companiile financiare, bancare și nebancare. Scopul cursului este construirea unei baze solide de înțelegere a securității informației, prin prezentarea noțunilor de bază, a conceptul

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Dezvoltarea abilităților de mediere, respectiv arbitraj

Modul III - Pregătire profesională continuă a conciliatorilor din domeniul financiar nonbancar Cursul își propune dezvoltarea abilităților conciliatorilor din domeniile asigurărilor, pieței de capital și pensiilor private în mediere și arbitraj. Aplicarea corectă a mecanismel

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Professional competences evaluator, COR 242 405, accredited by the NQA

The evaluator professional skills is a specialist with recent work experience and / or coordination in occupations for which it is designated to the assessment center in order to conduct evaluations. The assessor explains and details to the candidate, on demand, the content of the occupational

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Image and attitude

An interactive course, with theoretical and practical elements, with immediate applicability in their personal and  professional life. This training aims to give the participants all the information, means and tools to discover, refine, adapt, change their personal style and self-image. The cou

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Professional English with a focus on Business and Finance

Cursul abordează competențele lingvistice (înțelegerea limbii vorbite, înțelegerea unui text scris, capacitatea de a interacționa într-o conversație, capacitatea de a comunica oral și capacitatea de a redacta un text scris) în scopul folosirii active a limbii engleze &

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Machine learning fundamentals

The "Machine Learning Fundamentals" course introduces statistical and business concepts to understand artificial intelligence algorithms and how they can be applied across different areas of financial markets.  

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Mindset and effective skills for sales performance

In the highly competitive global market today, selling is a challenge that requires greater skill than ever. Customers have more options and are better informed than in the past. They expect an honest relationship based on trust with those who sell to them, as well as personalized solutions to their

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Vânzarea ca proces – modul începători

Conţinutul este integral aplicativ, iar materialele video şi exerciţiile practice însoţite de instrumente de lucru spre utilizare ulterioară demonstrează bune practici şi modalităţi accesibile oricui pentru a reuşi să-şi dezvolte performanţele personale în vânzări. P

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Authentic Leadership and Emotional Intelligence in Action

Over the past 15 years, management has undergone remarkable changes. Increased international competition, in a global economy, the greater demands of the consumer on the services offered to him, and the need for organizational structures to become more and more effective - all require managers to co

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Emotions Management in Tense Situations

A course for developing competencies on managing, avoiding and preventing conflicts in professional circumstances. The knowledge supplied allows establishing and maintaining positive contact with the other party through good quality communication. Negotiating and objection solving approaches are pre

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Improving Communication Abilities

A course with direct applicability for effective communication with clients and professional partners as well as for development of competencies regarding giving and receiving all relevant information and including all involved parties in the communication flow. The course highlights confirmed appro

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Excel 2016 - Expert (Business)

The program aims to acquire intermediate and advanced concepts and techniques on the practical use of Microsoft Office software - Microsoft Excel, enabling end users from financial field to operate in a professional way using spreadsheet tools. Participants in this course will be allocated 20 credi

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The program aims to acquire intermediate and advanced concepts and techniques on the practical use of Microsoft Office software - Microsoft ACCESS, enabling end users from financial field to operate in a professional way using database tools

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Introduction to computer use and G Suite for beginners

The program aims to acquire basic concepts and techniques for exploring the Windows 10 operating system, the practical use of WORD application from Microsoft Office, as well as getting started with the complex cloud computing, productivity and collaboration Google's suite of apps, G Suite, which let

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Vânzarea ca proces profesionist – modul avansaţi

Conţinutul cuprinde transfer de cunoştinţe aplicabile în mod concret şi imediat, material video demonstrativ, statistici relevante pentru activitatea de vânzări şi exerciţii practice însoţite de instrumente de lucru spre utilizare ulterioară. Programul vizează formarea p

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Programe de pregatire profesională continuă pentru specialiști constatare daune

Specialiștii constatare daune își desfășoară activitatea profesională în domeniul asigurărilor, în conformitate cu prevederile legale în vigoare și cu respectarea cerințelor privind pregătirea profesională....Click aici pentru detalii >


Vă rugăm să accesați Platforma on-line aici și să urmați pașii menționați în Ghidul ...see all

Revista de Studii Financiare

The Insurance Distributor Manual has been published

The Institute of Financial Studies and specialists in the insurance market have developed and published the Insurance Di...see all

Master de tehnici actuariale

Actiune plantare - editia a doua

ISF organizeaza vineri 29 martie 2019  a doua editie a actiunii de ecologizare a padurilor, urmand astfel sa plante...see all

ISF - Accredited Training Partner of CISI


Bucureşti 25 martie  2019   Digitalizarea, automatizarea şi inovaţia în serviciile financiare, dar ...see all


Manualul Distribuitorului de Asigurări

Institutul de Studii Financiare și specialiști din piața asigurărilor, au elaborat Manualul Distribuitorului de Asig...see all

 Newsletter ISF

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