Third party liability insurance

Bucharest 20 September 2019

Trainer: Mihaela Cojocaru


An interactive course designed to provide trainees with a good understanding of the different issues surrounding the finding, the assessment and settlement of liability claims. The programme shows how claims can arise and how insurers handle them.

Target group

Insurance companies’ staff involved in the claims settlement, internal control and fraud prevention, as well as in the underwriting and sale of liability insurance policies. It is also helpful for the brokerage staff involved in the promotion and sale of liability insurance.

Level of experience required: minimum 3 years in the field of non-life insurance, of which at least 6 months in underwriting, sales, or claims handling or any other activity related to liability insurance.

Course objectives

  • Development of knowledge in the field of risk assessment and identification of the situations when tort and contractual liability arise
  • Developing knowledge about the occurrence of insured events, damage finding, claims settlement and payment of compensations
  • Understanding the need for investigations in claims settlement and liquidation.


  • Tort and contract liability. How liability arises.
  • Insurance coverage triggers
  • Principles governing the assessment of damages and the estimation of indemnification 
  • TIME as a factor in claims settlement. Steps of the process of identifying and liquidating damages
  • Claims handling,investigation, negotiation, claims disputes and litigations.


Mihaela Cojocaru  has experience in Insurance Industry since 1995 with general insurance responsibilities in areas such as sale, underwriting, claims, especially in Liability, Financial Risks and Property insurance. She has also served as insurance inspector, underwriter, Sales manager, chief underwriter, operations manager, deputy general manager of companies such as ARDAF, ASTRA, ASIROM, Accenture, CertAsig. Since 2017 she became a consultant in insurance, risk management and training.

Between 1996 and 1998 she organized insurance training courses through the British Know How Fund programs and also participated in other training projects writing also several course supports. She is a certified trainer ASF/CSA (L-0130) din 07.12.2010.

Duration / Period

The program will last for 3 hours and will take place during 1 day, from 09:00 to 12:00.


The necessary investment for participating to this program is of 265 lei + VAT/person.


At the above fee will be granted a discount of 5% for the registration of at least 2 persons from the same organisation.

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