Professional civil liability insurance - Timișoara

Bucharest 11 September 2018

Trainer: Mihaela Cojocaru


Beyond the requirement imposed by the legal and statutory provisions, professionals may encounter, in their activity, complaints, as consequence for failure or poor performance of their obligations concerning their responsibilities, by negligence. The role of professional civil liability insurance is to provide the required financial protection if a professional has to pay compensation to a customer who considers itself damaged.

The interactive training session aims to offer to participants, through examples and case studies, a detailed image about professional civil liability insurance and the importance of its existence in the organizations’ activity and in the activity of independent professionals.

Target group

The program is designed for staff within brokerage companies involved in liability insurance product sales as well as for staff working in insurance companies having responsibilities in sales and/or underwriting department or wishing to develop their knowledge regarding civil liability insurance.

The level of experience required in order to participate in the program is a minimum of 2 years in sales / underwriting of general insurance. Participants should have basic knowledge related to general liability insurance.

Course objectives

At the end of the program the participants will:

  • have a clear understanding of the types of insurance coverages applicable to different professional categories;
  • know what are the necessary information in order to assess the risk and underwrite insurance policies for professional civil liability;
  • understand the stages of claims settlement process;
  • understand the role of insurance intermediaries in promoting professional civil liability insurance and the manner in which this type of insurance must be presented to potential customers.


  • Professional’s obligations and responsibilities – civil liability and infringement of the contract;
  • Social and professional categories and risk exposure in professional activity;
  • Selling insurance policies – necessary information for underwriting and underwriting mechanisms (“triggers”);
  • “Errors and Omissions” type of policies;
  • Professional negligence and claims appearance;
  • Claims settlement in professional civil liability insurance.

During the course the trainer will use examples and case studies from her experience and/or from the insurance market and the participants will be encouraged to present for discussion their own experiences.


Mihaela has gathered experience in insurance since 1995 by having responsibilities in general insurance in sales, underwriting, claims (in liability insurance) departments, financial risks insurance and property insurance. She occupied positions like insurance inspector, underwriting general insurance manager, sales manager and operational manager in companies as: ARDAF, ASTRA, ASIROM, Accenture, CertAsig. Between 2013 and 2016 she was the Deputy General Director of CertAsig and starring with 2017 she became a consultant in insurance, risk management and training. She organized training courses in insurance through programs of the Know How Fund from UK and organized several courses and wrote several handouts. She is a FSA / CSA (L-0130) certified lecturer from 07.12.2010.

Duration / Period

The program will be organized on the 15th of March 2018, between 09:30 and 15:30.


The necessary investment for participation at this program is of 460 lei+VAT/participant.


At the above fee the following discount will be granted:

  • 5% for registration and payment of the fee until the 24th of April 2019;
  • 10% for the registration of at least 3 persons from the same organization.

The discounts can be cumulated.

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