Authentic Leadership and Emotional Intelligence in Action

Bucharest 13 June 2019 - 14 June 2019

Trainer: Gabriela Puskas


Over the past 15 years, management has undergone remarkable changes. Increased international competition, in a global economy, the greater demands of the consumer on the services offered to him, and the need for organizational structures to become more and more effective - all require managers to continuously develop their organizations and staff. Current managers need to understand their own emotional nature as well as others in the organization and be able to manage relationships and build partnerships with clients. Research and experiments in the field of Emotional Intelligence (IE) validate its importance as a decisive factor in achieving success at both individual and organizational level. The need to develop emotional intelligence increases for higher levels of responsibility. Understanding what we feel and the reasons behind these feelings is certainly the most important aspect of an emotionally effective and satisfying life.

Target group

The course addresses very active and busy people, providing them with a rigorous and personalized educational experience.
Target audience:
•Middle and / or top-management (regardless of department);
•Executives (especially those in the departments that represent the binder with the other departments of the company - for example: the Human Resources Department, those whose job involves working directly with the client);
•Those who have recently taken on a leadership position and need to consolidate their position;
•Entrepreneurs, consultants, executives from various professional fields and any person looking to develop their emotional self-awareness; 
Minimum level of experience for participation in the program: minimum one year experience in working with clients or in team / department leadership.

Course objectives

After completing this course, the participants will:
•Be aware and understand their own emotional energy;
•Develop their emotional self-awareness;
•Manage the stress and emotions of daily life more effectively;
•Activate personal assertiveness;
•Identifies concrete ways to use emotions to effectively influence others;
•Better support teams in their efforts to use an appropriate level of assertiveness in interactions;
•Understand and have reflection strategies that allow them to maintain stable relationships with others and reduce the frequency of conflicts.

The key elements of emotional intelligence are analyzed in depth, and in order to understand the underlying concepts, a series of practical exercises are used with great impact on participants.


Day 1:
•Introduction Emotional Intelligence - a resource to be exploited
•Exploring the universe of emotional intelligence
1)Emotions and personal identity
2)Addressing emotions
3)Functions of emotions
4)Emotional energy
5)Barriers to communication
•Emotional self-awareness
•Managing emotions
•Emotional Expression
•Relaxation and Meditation - Techniques to Increase Emotional Self-Awareness
•Discussions and final reflections
•Optional: Meditation session (15 min) 

Day 2:
•Impulse control and personal assertiveness
•Developing genuine leadership
•Development of balanced assertiveness within the team
•Practicing alternative ways to communicate disagreement within working teams
•Positive interactions - as the basis of authentic interpersonal relationships
•The recipe for personal influence
•Discussions and final reflections
•Optional: Meditation session (15 min) 

During these 2 days, the participants will work individually or in groups with a series of applied exercises based on learning scenarios using experiences from daily life.


Gabriela Puskas is the founder and managing partner of Performance Group, a company specializing in management consulting, coaching, mentoring and services with impact on individual and organizational performance. She has a thorough expertise in areas such as business management, leadership, sales, personality assessment tools, and emotional intelligence. Gabriela holds a PhD in Economics and has a relevant professional experience of over 28 years in the fields of: corporate banking, international franchises, entrepreneurship, project management. Gabriela was formed in the field of coaching in London, followed by a series of professional trainings in NLP, Transactional Analysis, PCM, psychometric assessments (MTQ48 – Mental Toughness Questionnaire and ILM72 – Integrated Leadership Measure) and currently provides coaching for performance to both young managers at the beginning of their career as well as to experienced entrepreneurs.

Duration / Period

The program will last for 16 hours and will take place within 2 days, from 10:00 to 18:00.


The necessary investment for participating to this program is of 700 lei + VAT/person.


At the above fee the following discounts will be granted:

  • 5% for registration and payment until November 5th, 2018;
  • 5% for the registration of at least 2 persons from the same organisation.

The discounts can be cumulated.

Apply for course
Helpful information to complete the form.

 Newsletter ISF

Abonează-te acum pentru a primi ultimele noutăți. Suntem prezenți și pe rețelele de socializare și