Online course: The Life of an Insurance Policy

LOMA 26 Iulie 2019 - 26 Iunie 2019

Trainer: N/A


This short, game-show-themed LOMA course introduces the key stages in the life cycle of an insurance policy—from initial planning and product development, through policy application and underwriting, and finally, through policyowner service and claim administration. After completing this 30-minute course, learners will see how each major operational area helps shape the insurance product and customers’ perception of its value. Key topics include (a) the importance of market segmentation; (b) key activities that occur when a new product is developed; (c) the three primary distribution systems insurers use; (d) how life insurance underwriters classify the risk a proposed insured represents; (e) key customer service actions that help conserve in-force life insurance policies; and (f) how claims on life insurance policies are processed and paid.

This “start-to-finish” presentation is ideal for all new employees because it presents a ‘big picture’ view of the various stages of the activities in a life insurance operation and how various operations align to support insurance policies throughout their lifecycle.

Language: English

The course is online and can be accessed both from computer and mobile devices.

Grup țintă

Employees of companies from the insurance and financial services industry.

Obiectivele cursului

  • Understand why market segmentation and target marketing are important for new product development
  • Identify the important activities of the product development process
  • Describe the three main distribution systems for insurers
  • Explain how underwriters evaluate and classify risks, and how claim staff process and pay life claims
  • Discuss how customer service staff help keep policies in force

View a demo of this course


30 minutes

The displayed period is indicative, being online the course is available at any time.

The course can be completed within 6 months of enrollment.


The necessary investement for this course is of 60 USD+VAT/participant.

The participation fee may be subject to changes based on LOMA policy.

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